# Emergency & Medical Disclaimer

> Telemedicine has real limits. This sets out what an online consultation can and cannot do, and what to do instead in an emergency.

## Emergency medical disclaimer

This telemedicine service is intended for non-emergency medical consultations only and does not replace emergency medical care or physical examination where clinically required.

If you are experiencing a medical emergency, please immediately contact your nearest emergency services or proceed to the nearest hospital or emergency unit.

## Seek urgent emergency care immediately for

- Chest pain or suspected heart attack
- Difficulty breathing or severe shortness of breath
- Stroke symptoms, such as facial drooping, weakness, or difficulty speaking
- Severe allergic reactions
- Seizures or loss of consciousness
- Heavy bleeding
- Serious injuries or trauma
- Suicidal thoughts or psychiatric emergencies
- Severe abdominal pain
- High fever in infants or critically ill patients

## Telemedicine limitations

Virtual consultations have limitations and may not be suitable for all medical conditions. The practitioner may advise an in-person assessment, physical examination, laboratory testing, or referral to another healthcare facility where necessary.

## Patient responsibility

Patients must provide accurate medical information, contact details, medication history, and current symptoms to allow safe medical assessment and treatment recommendations.

## Emergency referrals

If the practitioner identifies a potentially serious or emergency condition during the consultation, the patient may be instructed to seek immediate in-person medical attention.

## Consent

By using this service, patients acknowledge and understand the limitations of telemedicine and agree that emergency medical conditions require immediate in-person care.

Canonical page: https://telehealthsol.com/emergency-disclaimer