# Services and fees

> Online GP consultations, sick notes, prescriptions, referrals and chronic care across South Africa. A consultation is R350; a sick note or follow-up is the same fee because each is a consultation.

## Fees

- Consultation, R350 (Standard): A full online consultation with an HPCSA-registered GP, whatever you need to be seen about.
- Sick note consultation, R350 (Consultation required): A sick note or medical certificate is issued after the consultation, where it is clinically appropriate. There is no separate charge for the note.
- Follow-up consultation, R350 (Consultation required): A check-in to review your progress or your treatment. It is a full consultation, priced the same as your first one.
- Medical report, R500 (Consultation required): Reports for insurers, employers or your own records. This is a separate fee on top of the consultation, payable afterwards once the report is requested.
- Repeat prescription, R200 (No consultation needed): A renewal of medication you are already established on, where a full consultation is not clinically necessary.
- Corporate consultation, R750 (For employers): Workplace wellness, corporate screening and executive health checks, arranged with your organisation.

Fees are payable before the consultation. Your proof of payment confirms the booking.

## Services

- Virtual Doctor Consultations: Speak to a qualified doctor face-to-face over video, from anywhere. No travel, no waiting room.
- Sick Notes & Medical Certificates: Official documentation for work or school, issued after your online consultation.
- Minor Illness Treatment: Fast, convenient care for everyday complaints like colds, flu, and infections.
- Specialist Referrals: Guidance and formal referral letters when your condition needs a specialist's attention.
- Respiratory Conditions: Support for coughs, mild asthma follow-ups, and upper respiratory infections.
- Laboratory Requests & Blood Results Review: Get the right tests ordered and your results explained in plain language.
- Skin Conditions: Advice and treatment for rashes, acne, eczema, and other common skin complaints.
- Medical Reports: Professionally compiled reports for insurance, employers, or personal records.
- Women's Health: Confidential care covering contraception, menstrual health, and menopause concerns.
- Contraception Advice: Guidance on choosing and managing the contraceptive method that suits you.
- Men's Health: A private space to discuss men's wellness, urinary symptoms, and related concerns.
- HIV Screening Guidance: Confidential advice on testing, screening pathways, and next steps.
- Sexual Health & STI Care: Discreet consultations for STI concerns, testing advice, and treatment guidance.
- PrEP / PEP Consultations: Access to expert guidance on HIV prevention medication and follow-up care.
- Chronic Disease Management: Ongoing support for conditions like hypertension, diabetes, and thyroid disorders.
- Lifestyle & Preventative Healthcare: Proactive advice to help you stay well and catch potential issues early.
- Mental Health & Counselling: A supportive space to talk through stress, anxiety, low mood, and emotional wellbeing.
- Weight Management Support: Practical, judgement-free guidance for reaching a healthier weight.
- Paediatric Consultations: Gentle, convenient care for your child's minor illnesses and everyday concerns.
- Smoking Cessation Support: Encouragement and a personalised plan to help you quit for good.
- Digestive Health: Advice for reflux, indigestion, bloating, and other stomach concerns.
- Health & Wellness Screening: Regular check-ins to keep track of your overall health and catch issues early.
- Musculoskeletal Conditions: Support for back pain, joint pain, muscle strains, and minor sprains.
- Follow-up Consultations: Quick, convenient check-ins to track your progress after an initial visit.
- Prescription & Medication Reviews: Repeat scripts and a review of your current medication to keep it working for you.

## Conditions treated

- Minor Illnesses: Colds, flu, sinusitis, sore throat, allergies, fever, headaches, migraines, gastroenteritis, nausea, vomiting, diarrhoea, constipation
- Respiratory Conditions: Mild asthma follow-ups, cough, upper respiratory tract infections, hay fever
- Skin Conditions: Rashes, eczema, acne, fungal infections, insect bites, mild skin infections
- Women's Health: Contraception advice, vaginal infections, menstrual concerns, menopause symptoms, non-emergency pregnancy advice
- Men's Health: Erectile dysfunction discussions, urinary symptoms, general men's wellness
- Sexual Health: STI advice and treatment, HIV screening guidance, PrEP/PEP discussions, sexual health counselling
- Chronic Disease Management: Hypertension, diabetes, asthma, thyroid disorders, high cholesterol, chronic medication reviews
- Mental Health & Counselling: Anxiety, stress, mild depression, sleep problems, emotional support, counselling
- Paediatric Concerns: Mild fevers, coughs, colds, feeding concerns, reflux advice, mild rashes
- Digestive Conditions: Acid reflux, gastritis, indigestion, constipation, diarrhoea
- Musculoskeletal Conditions: Back pain, muscle pain, joint pain, minor sprains
- General Medical Services: Repeat prescriptions, sick notes, medical certificates, specialist referrals, laboratory requests, reviewing blood results, follow-up consultations
- Lifestyle & Preventative Care: Weight management advice, smoking cessation support, wellness counselling, health screenings

## Not suitable for telemedicine

An online consultation must not be used for any of the following. Go to the nearest emergency department, or call 10177 (ambulance) or 112 from a mobile phone.

- Chest pain
- Severe breathing difficulty
- Stroke symptoms
- Seizures
- Uncontrolled bleeding
- Severe abdominal pain
- Severe dehydration
- Loss of consciousness
- Severe allergic reactions

## Book

Book at https://telehealthsol.com/book. A consultation is R350 and is paid before the appointment.

Canonical page: https://telehealthsol.com/services